GCC - 572 Health Care Innovation Design

Students will explore health systems and the services offered, and they will discover issues from the perspective of consumers or providers. Students will learn the basics of an innovation mindset and how to apply the human-centered systems design process to the problems they want to address. Students will learn to design health care innovations with a creative and problem-solving mindset to solve the issues they discover. Students will learn methods to understand consumers, stakeholders and their pain points. They will also learn about basic business models and value proposition construction. Students will explore product concepts and services using low-fidelity prototyping. Students will also explore value webs and business modeling to convert their ideas from being ideas to viable businesses. Students will learn to communicate their key elements of innovation and presentation pitch to investors and other interested stakeholders. Below are two sample projects completed by former students in this course. Project 1: Students explored primary care clinics in the community to understand barriers to health services. They discovered that people with English as their second language had trouble explaining their health care needs. This led the team to create a conceptual translation application that enabled people to describe the issues in their preferred language and the clinic to receive the information in English. This project also designed a sustainable business model for the app to be deployed by clinics in the community. This project was submitted by the team to an innovation competition where they won the Best in Category award for patient experience. Project 2: A student team explored pain medication prescription in health systems. The team members discovered that pain medication is underprescribed or overprescribed. They developed a conceptual solution involving the adoption of a new physical device for pain diagnosis and new training for medical students and providers to use that device to prescribe medication. The business model was built around training revenue and consultation opportunities. Offered: fall. Retake Counts for Credit: No. Pass/No Pass Grading Allowed: No. Credit(s): 2