Student E-mail Accounts
Because e-mails often contain confidential information, every Rush Medical College student is assigned a Rush e-mail account. All correspondence to Rush students, faculty, and staff MUST come from the Rush e-mail account. It is the responsibility of the student to ensure they read their Rush e-mail account regularly. Forwarding Rush e-mail to other mail accounts is strongly discouraged. Missed correspondence due to forwarding is the responsibility of the student.
The Rush e-mail address book is a good way to look up individual students/faculty/staff. However, sending e-mail to any group in the Rush e-mail address book is prohibited without permission from the Office of Medical Student Programs or Office of Student Life and Engagement.
Contents of Rush e-mail and the Rush e-mail address book are not to be shared with anyone outside of the Rush community.
Problems with Rush e-mail accounts can be reported to the Rush Information Services Help Desk: help@rush.edu; (312) 942-4357.
Electronic Communication and Social Media
All students are expected to adhere to the guidelines set forth by Rush University Medical Center (RUMC). Click here for the RUMC policy.
Protected Health Information (PHI)
Students are likely to be exposed to PHI. At no time should PHI be downloaded to a personal computer, tablet, smartphone or other mobile devices, or portable mass storage devices (hard disks, USB flash drives, etc.).
How to Use Pagers
Rush Pagers
- From a Rush phone, dial 85; from outside Rush, dial (312) 942-6000
- Listen for the prompt to enter the pager ID number
- Wait for the prompt to enter your call-back number
- Enter your call-back number (last 5 digits of the phone you are calling from if at a Rush extension; all 10 digits if not at a Rush extension)
- Text paging from a Rush-networked computer: Access the online phone directory and select text paging.
- Text paging from off-campus: Send an email to the 4-digit page number@page.rush.edu (Example: 8724@page.rush.edu).
Non-Rush Pagers
- Dial 9 to access an outside line, then dial 1 followed by the phone number including area code (Some phones do not allow outside calls; phones at the nurse’s stations usually do)
- When the call goes through, you may either hear a greeting or a series of beeps
- Enter all ten digits of your call-back number
- If you do not hear a prompt saying that your page went through enter the pound sign (#)
- You will hear a series of beeps or a voice alerting you that your page was successful
Phone Extensions
All Rush extensions can be reached from any Rush phone by dialing the last 5 digits of the number. To reach a Rush extension from outside Rush, call (312) 942-5000 and then dial the 5 digits or dial all 10 digits if the number accepts incoming calls. A series of 5 digits starting with 2 indicates the prefix is 942 and 3 indicates the prefix is 563.
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